Optimising AI
Get your time back.
Use tools for the problems you're solving.
Not the shiny new toy because it's cool.
Not the shiny new toy because it's cool.
- the lens for everything else today
By the end of today
What you'll walk out knowing.
- How AI gives you hours back - not hypothetical, not someday, this week
- The three rungs: Chat, Delegate, Automate - and which one you're on
- Something to take home - a working artefact you can use today
Who this is for
- Anyone who wants their time back - hours, evenings, weekends
- Writes, researches, drafts, follows up - whatever fills your day
- Residential, Commercial, Property Manager, Admin
We're Pivvit Partners
We build AI Operating Systems for businesses that want to use this stuff seriously, not just experiment with it.
1Context
2Data
3Intelligence
4Automate
5Build
We help businesses get hours back, per person, per week.
Quick read of the room
Where are you?
Show of hands
- Who's actively using AI right now - Claude, ChatGPT, Gemini, Copilot?
- Who's had a moment where AI is genuinely making your week better?
- Who's hit a wall - felt frustrated, given up on something?
One question - couple of voices
What's one thing you've used AI for that surprised you - good or bad?
Three rungs of working with AI
01
Chat
You ask, it answers. One question at a time, you driving.
02
Delegate
You describe the outcome, it goes off and does the work across your tools.
03
Automate
It runs without you asking. Scheduled, triggered, working while you're at an inspection.
Before we go in
Anatomy of a good prompt
Better in, better out. Most prompts are way too short.
- Clarity - say exactly what you want, including format and length
- Context - who you are, your situation, what you're working with
- Role - who Claude should act as ("you're my market analyst")
- Examples - paste one if you have it. Strongly recommended by Anthropic.
Two ideas that matter
MCP and Skills
Both about extending what Claude can do.
- MCP - Model Context Protocol - how Claude reaches into your tools (Gmail, Drive, calendar, CRM). Without it, Claude is locked in the chat window.
- Skills - packaged instructions for repeatable jobs. Build once, runs the same way every time. Like a saved recipe.
Where you live now
Claude.ai
Where most of you live right now. Four upgrades that compound.
- Instructions for Claude - Settings > General, paste your context once, every chat starts informed
- Document upload - drop the PDF, ask questions
- Projects - one per topic, client, listing
- Wispr Flow - voice-to-text everywhere (bonus)
Bonus mention - non-Anthropic
NotebookLM
Different angle on the same rung. Brilliant at researching many sources at once.
- Up to 50 documents per notebook
- Cited answers, summaries, audio overviews
- Market reports, regulatory PDFs, comparable sales packs
The next leap
Claude Cowork
"Claude Code power for knowledge work."
- Set the goal, not just the next question
- You describe the outcome - Cowork runs, you review and ship
- Output is an artefact: dashboard, document, deck, brief
Bonus - the power-tool end
Claude Code
Where I live. Three projects.
01This presentation
02Morning brief
03Friday autopilot
AIOS - AI Operating System
Like Windows runs your computer, your AIOS runs your business.
Layer 1
Context
Your AI understands your business
Layer 2
Data
Your AI sees your numbers in real-time
Layer 3
Intelligence
Your AI watches everything and briefs you daily
Layer 4
Automate
You audit every task. Then start crossing them off.
Layer 5
Build
Your bandwidth is free. Now you choose.
Hours back, not minutes.
pivvit-harcourts.pages.dev
Step 1 to getting your time back
15 minutes. Any AI tool. A one-page context document that makes every chat from now on already know who you are.
Thanks for having me.
If you want to talk about what's next:
pivvit.ai/get-in-touch